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How to Instill Confidence in Clients
Your brand as a digital marketer is about way more than just looking good – it’s about how you act, communicate, and show up for your clients.
In this solo episode, I’m dishing out some more real talk on a topic that’s been driving me bananas: the importance of instilling confidence in your clients. I’ve covered a lot of ground on this podcast, from being indispensable to avoiding ghosting, and even the power of kickoff calls. But now, let’s talk about something that goes beyond typos and logos.
Building and reinforcing confidence with your clients is the secret to earning their trust and getting them to spread the word about your awesomeness. And guess what? It all starts with that very first discovery call.
Tune in for my tips on:
- clear and regular communication
- looking and acting professional
- taking initiative and following through
It’s not just about what you say, but also about what you do. You don’t want to plant a seed of doubt that could damage your reputation. This is an ongoing process so be intentional and consistent so clients can shout your name from the rooftops and sing your praises.
Remember: Every. Interaction. Matters.
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Other Episodes Mentioned in the Show
- Episode #113: How to Be an Indispensable Unicorn
- Episode #23: Clients Who Ghost and Why They Do It
- Episode #135: Client Kick-Off Calls for Virtual Assistants
- Episode #52: How Do You Know When It’s Time to Quit a Client?
Emily’s List of Recommended Copywriting Books
Click here to see my list of recommended Copywriting Books for Digital Marketing Assistants to level up, provide better services and charge more.
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