How to Write an SOP Teammates Actually Use #117

EMILY PODCAST Unicorns Unite Podcast with Emily Reagan Episode 117 how to write standard operating procedures

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Today you’ll learn how to write Standard Operating Procedures. Let’s get organized!

Systems & workflow expert Nneka Roberts, the founder of Sage Simple Solutions, is here to show us how to write Standard Operating Procedures (SOP) in less than 5 minutes that your team will ACTUALLY use!

She’s sharing her best tips when it comes to documenting the “rituals” behind your client’s online business – so that you can have a vacay, true sick leave, and know that someone else can complete the business tasks… and nothing burns down without you.

In this episode, Nneka shares her tried-and-true SOP template so that you can apply this to your current clients and your own business. Nneka will explain SOPs are not meant to be lengthy, complex, and rigid… you also don’t need to give away your hard-earned proprietary information as a contract.

What is an SOP?

Standard Operating Procedures are the activities you already have for your business. They already work and deliver good results. You just need to explain everything to someone else. 

It doesn’t have to be something complex that only you can understand, but something that can help another teammate when you are not around.

You’ll stand out as a unicorn when you understand the importance of SOPs and how to get this off your client’s plate.

Nneka will teach you how to walk that balance or be a good teammate and protect yourself. 

If you have never created an SOP before, don’t worry! You can start by taking a look at Nneka SOP Template.

PS – If you have an analytical, orderly left brain, this could be a whole VIP service for you to offer! Take note of Nneka’s tip when it comes to WHO is really looking for this service and paying well for it. 

Your clients can take advantage of this service, and you can stand out by giving them high-quality service.

 

Connect with Nneka

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Emily Reagan is a jill-of-all trades when it comes to digital marketing and techie skills. She’s worked as a behind-the-scenes digital media implementor and virtual assistant for a decade for online biz owner clients.

She’s a mom of four, Air Force wife, and founder of the Unicorn Digital Marketing Assistant School, where she teaches smart women the in-demand, highly-coveted digital marketing skills to get flexible, online work.

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